organisational structure

What Do We Mean When We Say, “Change The Shape of Work”?

An appreciation for the changing shape of work and the importance of leveraging human talent was woven into Papillio throughout the platform’s development.

It’s become almost cliché to say that the world is changing fast and that business has to keep up if it wants to survive. But the point is made so often precisely because it is such an important point to make. It isn’t sloganeering, marketing jargon, or boardroom buzz-wording.

The age of acceleration is not an esoteric concept. From political and economic columnists to leading global business consultants and all the way up to the World Economic Forum (WEF), there is a general agreement among the world’s leading thinkers, that the world is changing faster than it ever has.

On top of that, the rate of change is expected to accelerate, and we all (especially business) have to be able to reinvent ourselves and how we work if we want to keep ahead of the change.


Human Talent: the key differentiator

In discussing the economic output of the United States, award-winning New York Times columnist, Thomas Friedman, commented that, with the relative flattening of technological advantages, the key differentiator between American companies and their competitors would be human talent.

The flood of productivity, time management, task management and other, similar tools and software, onto the market – especially over the past few years – implies that we all know this is true. As more and more tasks have become automated, more and more attention has been turned to optimising the output of the human workforce, increasing productivity, leveraging creativity and encouraging autonomy, without sacrificing quality.

The question is, do these tools truly change the shape of work? Do they facilitate transformation, allowing business to reinvent itself, or do they just optimise established processes and workflows?

Are they changing the shape of work, or just polishing it up a bit?


Organising Chaos and Centralising the Decentralised

Even as technology is changing the world, so are social factors that buck up against outdated workplace constructs. A global cultural focus on collaborative solutions is flattening traditional business hierarchies and (enabled by digital technology) a sophisticated, digitally native workforce is coming to expect something akin to peer-to-peer partnerships rather than the micromanaged, strictly employee-employer relationships of the past.

Business is on a trajectory toward decentralisation, and experts don’t expect that trend to change anytime soon, if ever.

As Forbes writes:

“Decentralization is key to scale and stability.”

But, obviously, without some centralisation, this would lead to chaos.


How does Papillio fit in?

An appreciation for the changing shape of work and the importance of leveraging human talent was woven into Papillio throughout the platform’s development.

With task boards, milestone tracking, design-thinking virtual workspaces, synchronous and asynchronous communication functionality, and more, Papillio is more than the sum of its parts and is intended to guide projects from conception through to implementation in the distributed, hybrid, or collocated office of tomorrow.


Brainstorming into strategy

The free flow of ideas is of utmost importance to the brainstorming stage of any project or product development. Yet, often, brainstorming sessions are constrained by geographical and temporal limitations – people just can’t all be in the same place at the same time for more than a strictly set-aside period of time.

Adding to that, a concept is often only strictly measured against strategic considerations (such as messaging, budget, channels, etc) after ideation, necessitating unplanned-for changes or complete project overhauls as concept meets strategic reality for the first time.

With Papillio’s digital design-thinking canvasses and online whiteboards, the brainstorm room is in every team member’s pocket, complete with integrated chat and sticky note functionality. This allows for on-the-go collaboration between team members as they organically ideate, both independently and collectively.

To minimise churn and better prioritise projects and ideas, internal and external stakeholders can be invited to ideation sessions in the design-thinking workspaces. This helps to keep teams and projects aligned to business and client requirements, without invasive managerial oversight. This decentralisation of decision-making (supported by task boards and calendars linked to the ideation whiteboards) develops a strategically aligned and collaborative ecosystem around the project from its inception.


Strategy to implementation

Because of the strong focus on strategy and the inclusion of stakeholder feedback at the ideation phase, the transition into project rollout and implementation should be a smooth one. Team members’ roles have already been plotted out, with project milestones ready to be met – and the ecosystem of collaborative stakeholders (clients, suppliers, departmental representatives, etc) is prepped to play its part.

Upper-level decision-makers and organisational heads can monitor project progress, either by reviewing task boards and milestones, or by drilling down into individual team members’ roles and responsibilities on the project. Access can be restricted so that only relevant team members and/or stakeholders have access to specific task boards and ideation canvasses.


Review and refine

With the entire project pipeline having been funnelled through the Papillio platform and toolkit, a record of all project communications, milestones, deadlines, team comments, etc, is all in one place. Team members, leaders, and organisational managers can review performance throughout the project, taking note of difficulties encountered, communicating them with other teams and leaders where necessary, and absorbing those learnings for application in future projects. The involvement of clients and other stakeholders in facilitating or delaying project completion can also be made note of for the future.


The Ongoing Evolution of Papillio

As we said at the top of the page, the world is changing fast and it’s not going to stop.

Because that idea is firmly entrenched in the very DNA of Papillio, the platform will also be continually changing to meet the needs of this fast-moving world. Tireless research will continue to inform the features and functionality whose development we prioritise, as we aim to maintain Papillio’s place as one of the most comprehensive project implementation and business toolkits on the market.

To find out more about Papillio, book a demonstration or try Papillio for free on a limited user basis.


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