employee engagement

5 Must-have Software Features For Effective Employee Engagement

The market has been flooded with employee engagement software apps and tools and they all promise the world. But what do your really need?


Employee engagement is becoming ever more important to the modern business hoping to function efficiently in the contemporary and future reality of work. And in trying to meet the needs of their workforce, more organisation are finding themselves using some or the other form of third party project management or employee engagement software.

But this is a relatively new area of concern for businesses operating in a world of constantly shifting needs. On top of that, the last few years have seen the market flooded with employee engagement software apps and tools, each of which claims to answer every employee-related concern a business could possibly come up with.

Of course, these claims can be misleading, so we wanted to talk about employee engagement software, and discuss some of the features you should be looking for before making a purchase.

(Note that, while the Papillio Innovation Toolkit and collaboration platform is not a focused employee engagement app, its collaborative, full-project focus necessitates the inclusion of employee engagement functionality, optimised for collaborative, iterative effectiveness. To find out more, book a demo to find out more or give the platform a try for free).

 

Benefit of employee engagement software

This topic deserves an article all to itself, but suffice it to say that, in the modern world, the prime benefit of employee engagement software is that it empowers employees and enables work to be done in an uncertain and unpredictable future.

It’s becoming almost a cliché to again bring up pandemics, lockdowns, and the proliferation of remote working as having reshaped the world of work, but some clichés are clichés for a reason: they’re true. And having employee engagement software – or at least extensive employee engagement functionality in your existing management or collaboration software platform is becoming a necessity of doing business, not a nice-to-have.

Without being able to reach out to remote or geographically diverse employees and plug them into its ongoing operations, a business will quickly find that actually doing business is a near-impossibility.

 

Important employee engagement software features, functions, and techniques

So, with the introduction out of the way, the question remains “what feature should your employee engagement software have?”

Obviously, this is not an exhaustive list (though, we’ll update it from time to time, to make sure it remains relevant at least) but it should be enough to get you started and give you an idea of what to look out for.

 

Flexible and systemically integrated functionality

Ideally, your employee engagement software and processes should be integrated with existing functions and platforms across the organisation. The more employee engagement functions are plugged into other business tools, the better employees can be engaged.

In the context of the Papillio Innovation Toolkit, this seamlessness of performance is exactly why conceptualisation, communication and task management functionalities are all integrated into a single powerful and adaptable tool. With all employees, their work and their knowledge, working through a single virtual workspace, team members have access to the details of ongoing projects and their roles within them, and leaders can maintain a comprehensive, top-down view of operations without applying the overt pressure of micromanagement.

 

Employee training and upskilling processes

There is no one-size-fits all solution to employee upskilling. Your employee engagement solution therefore needs to be customisable to potentially on-the-fly requirements.

Whether your business has adopted an organisational best practice that employees must become proficient in, or your are venturing into a new market and must upskill employees appropriately, your employee engagement software must provide the means to deliver this training and to make relevant resources available for those who might need their knowledge to be refreshed down the line.

For example, the Papillio Innovation Toolkit’s customizability allows for an organisation to develop their own workflow process for employee upskilling. Using our task management boards for time and milestone tracking, the integrated video chat functions for face-to-face instructions, and the platform’s resource repository for linking necessary learning materials, an organisation can quickly and conveniently refine its own learning processes. This is enhanced by Papillio’s growing library of business function templates – a resource that is regularly updated on the back of customer feeback.

 

Employee recognition

Excellent employee engagement requires employee recognition.

So, your employee engagement software should provide you with the means to identify particularly high-performing employees so that their efforts can be rewarded and, if applicable, their responsibilities expanded. Like much of employee engagement, this is doubly beneficial in that it makes employees feel appreciated and identifies talent that the business can leverage for competitive advantage.

Where Papillio provides an advantage in recognition of quality and performance, is in the transparency of ideation and workflow – not only allowing you to directly measure the turn-around of specific tasks and job types, but also enabling leaders to analyse and understand the more intangible contributions made at the ideation and conceptualisation stage of a project.

In the long-term, the plans for the Papillio platform include gamifying task management and related functionality to assist in the recognition of talent by surreptitiously encouraging employees to earn recognition.

 

Notification system

The inclusion of a notification system is a simple thing and easy to overlook but, without it, your employee engagement software will be just as easy to overlook.

The reality is that one of the greatest challenges of introducing new business software to your working environment is getting employees to use it. As often as not, people will maintain or readily slip back into old working habits.

No matter how intuitive or user-friendly your software solution, employees still need to be reminded to use it. Regular email, text or other notifications to their normal communications platforms from updates to projects will help to ensure that employees engage with the very software that is intended to improve their engagement.

On top of this, notification functionality is obviously useful for making sure that employees receive project updates in real-time, rather than whenever they happen to log into your business app.

 

Ongoing development

We’re adding this point as a bit of a bragging point.

While most business software is regularly updated, the team here at Papillio regularly engages with our customers – both through direct communication and by monitoring how the Papillio Innovation Toolkit and collaboration platform is being used. We actively encourage feeback, and development on the platform is an ongoing labour of love – an almost 24/7 process. That’s because the platform is more to us than just an app or software solution – it’s a passion project; our team’s contribution to shaping a better world of work.

And that means that, as powerful as Papillio already is, it is not now and will never be a finished product. It will continue to be shaped by the shared vision of our team and the customers we serve.

If that’s the sort of solution you’d like to get on board with, considering signing up or getting in touch for a quick demonstration and discussion of Papillio’s functionality.

 

 

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